If you have a question you cannot locate an answer for, please email us at support@shopbemoxie.com

FREQUENTLY ASKED QUESTIONS

1. SHIPPING
We can ship to virtually any address in the USA. Note that there are restrictions on some products, and we do not ship to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Process and ship times can take up to 10 business days.    We offer a flat rate shipping rate of 8.00 for orders up to 75.00, 11.00 for orders up to 199.00  Orders over 200.00 ship free

2. RETURNS

We do not offer any refunds on any of our  Products due to them being consumables.You may return most new, unopened DEFECTIVE items within 10 days of delivery for a store credit refund only if there is a defect or wrong product sent and we are notified within 48 hours of receiving your products with a restock fee of 15%. Store Credit only is issued. If you need to return an item, please contact with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

3. CANCELLATIONS
Once an order has been placed, it can only be cancelled within the first 24 hours of placing order. After 24 hours, we cannot cancel any order



4. FAULTY GOODS

If there is a problem with the goods, please contact us to discuss the matter further. If the goods are found to be faulty within a reasonable time after delivery, you may reject them and claim a full refund, plus compensation for your losses. If a fault is found later on, or if you delay in making a complaint, you will still be entitled to a repair or, if a repair cannot be done without causing you significant inconvenience, a replacement. If a replacement is not available, you may be able to claim a part or full refund of your money, plus compensation for any other losses incurred.

 

 

 

Q: Is Hemp CBD Oil Legal?

A: Yes, The United States Farm Bill of 2014 classified industrial hemp as containing less than 0.3% THC on a dry-weight basis. Because our vendors products contain less than 0.3% THC, we are allowed by U.S. Federal law to conveniently ship to your doorstep.

 

** I understand the statements regarding these products have not been evaluated by the Food and Drug Administration (FDA.) This Product is not intended to diagnose, treat, cure or prevent any disease. Results from products may vary.
These items are not intended to cure, treat or prevent any diseases.**